This is my first post.
I upgraded the os a few weeks with the .101 os and that went smoothly and the pearl worked great. Now I'm upgrading to the .107 and the "Updating your device screen" on my computer seems to be frozen on "Back up third-party applications" - Retrieving module " com_plazmic_theme_vista_premium.cod."
It's been on this for about 40 minutes. What's my next step? Can I disconnect it?