Hi,

At times I discover bugs in RIM's software. Right now I a struggling with a bug in the new Yahoo!/Blackberry sync included in the latest version of the Desktop Manager. Yahoo! has been very helpful, and we're now certain the bug is in the Desktop Manager, not with Yahoo! Then the question is: How do I contact RIM about bugs in their software? I tried an address I found on the RIM site but got told (in an auto-reply) that I need to contact my carrier which is not the response I need. Most software I use has some form of bug reporting mechanism or channel where you can get in contact with the authors, but I can not find a way to get in touch with RIM regarding bugs.

I work for a company which, among other things, makes a mobile browser (Opera Mini) and we have several ways our users can contact us with bugs and problems they have. I'm sure RIM must have something also. However, I am not able to find it.

//C