Thank you for replying! I don't think they are disabled. I didn't see a clear place in my BIOS to disable com ports. There was one option for serial ports and it was set to COM1.

I will look at Dell's website to see if there is a different place to enable them. I am running on a Dell Latitude D820 (2GB RAM and Duo processor) - so only 4 months old or so... New work computer. There is also the possibility that the XP image they use is blocking these from being installed, but I have admin access to it and can install anything else that I want to.

Thank you again!