Originally Posted by Berry One
That is strange. Instead of just pushing the 'Migrate' button and moving your account to BIS 2 they would rather go through account deletion?
Well, having tried four times to find someone in Vodafone tech support who knew something about this, I finally hit lucky. I was put through to a guy who at least knew what the BIS was, and understood the differences between 1.8 and 2.x. I don't think he had migrated anyone before - at one point he was examining my account and said, "there's a 'migrate' button here, I suppose that must be it" - but he clicked the button and it worked flawlessly within moments. So I am now on BIS 2.4, and retain my old BB email address.