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Old 09-04-2007, 01:16 PM   #1 (permalink)
HRH Trouble
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Join Date: Oct 2006
Model: 8830
Carrier: Telus
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Default 8830 and SOS message

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Hi,

We've got two users with the 8830 presently in Aberdeen Scotland. They have the SOS error on the device and can't get a connection.

They've played with the network settings and I've confirmed with Telus that they do have International Roaming on their accounts. However, the lady I spoke to wasn't sure if Scotland was included in the coverage because it wasn't listed. BUT, I told her that the UK IS listed which probably includes Scotland. Am I right?

Anyway, still can't get it to work. Other than having the International Roaming applied, was there something else that was supposed to be done for activation? Maybe they really don't have coverage in Scotland?
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