Originally Posted by DallasFlier

With RIM's size, revenue stream and number of customers, AND their positioning to be THE ENTERPRISE email system for handhelds, there's very little excuse for these repeated service outages. The folks at the SABRE reservations system, for just one example, could show them how to architect using multiple data centers, multiple clustered servers, multiple network paths and providers, etc etc to prevent this from happening. Anyone want to guess when the last total outage of Sabre was?? (Hint: the year didn't start with "2".) This is just really lousy on RIM's part.