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Originally Posted by coold8
It is set to COM12 as the blackberry software states, the blackberry desktop manager and the handheld manager are both running.
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Where do you see this at? COM12? If it is in desktop manager then that may be a problem. It should show USB in desktop manager cuz that is the type of connection you have to the BB. The only place you will see the com port is in device manager and eventually on the modem when you get it installed.