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Old 06-16-2005, 04:35 AM   #2 (permalink)
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Join Date: May 2005
Location: London, UK
Model: 7230
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I'm not sure about doing these things from the BES, but I have refreshed the service books on the handheld itself by going into Options, then Service Books, deleting all the entries under there, and then plugging it in and running a fresh sync.

This prompted me to generate a fresh key and recreated all the service books.

I'm sure someone more knowledgeable than me will be along soon to give you the full details.