View Single Post
Old 09-21-2007, 03:37 PM   #1 (permalink)
New Member
Join Date: Sep 2007
Model: 8100
Carrier: O2
Posts: 13
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default New owner, on O2-UK, some problems & n00b questions!

Please Login to Remove!

Hi everyone - I've just got my first Blackberry and although I'm very confident and proficient at sorting out hidden settings and things, I'm having some problems and have some questions. Please forgive me if they've been asked before - I've had a look around but not seen these.

I'm on O2 in the UK. I've got their Online Texter deal so 400 minutes, 1000 texts, plus I've signed up for the Unlimited Data plan for Blackberry. I did all this on the phone yesterday and the Pearl arrived today, which was quick!

I'm also on a Mac, so I've not touched the CD that came with the phone (although I could BootCamp into Windows and use it if I need to). I've got PocketMac and synced over my contacts but I'm not going to bother with the calendar - I never have on either my phones or my Macs in the past.


1) It would seem my 'Unlimited Data' plan hasn't started yet because I see 'Data connection refused' at the top of my screen. However, I though all phones on O2 were allowed to access the web using GPRS on O2MobileWeb? Can Blackberrys only access web stuff if the data plan is turned on?

2) The browser isn't even visible on the icon menus. I've tried taking the battery out, and there aren't any books or anything I can have sent, it seems. I can get to it if I use 'Switch Application' but it won't work because:
Your device does not currently have any Browser Configuration Service Book Entries. Please contact your service provider to enable the Browser.
I've contacted O2 and they said that the Unlimited Data package doesn't seem to turned on yet and they're going to try to have it put on tomorrow.

I've also been to the website to try to send 'Books' to the phone but nothing's happened yet.

3) I presume this is also why nothing I've done to try and have email sent to my phone from my Gmail account has worked as yet?

4) Are all those apps in the 'Switch App' menu things I have running concurrently? How can I completely shut each one down, if so?

5) As I can't surf anywhere to collect any apps such as Opera, I tried downloading the bits you need to install them via PocketMac. However, when I installed the OperaMini 4 Beta, it seemed to go over successfully and is in the Apps list buried in the phone settings, but I can't actually see it anywhere in the icons. Is this because the phone knows it can't be used yet, or is it suffering the same problem as the basic Blackberry Browser?

Many thanks in advance for any help or suggestions you can make.

Offline   Reply With Quote