Originally Posted by Thatzmister2u
Next time it happens grab one and Alt + Esc to see just how much they have running in the background. You are right though...RIM should address the issue.
It's hard to me to have the users explain to me all the applications they see with the alt/back key combination
I said I had users who never used the client, but have it installed, but RIM was thinking that even with their Sametime client installed, a memory leak would occur.
On my 8320, I have Sametime installed, and yes, if I open it up, I see it running in the background, but if I escape out of it, and do the alt/back to check what's running, I don't see it as an icon. If the program was really running in the background, shouldn't I see it in the applications list? Waiting for RIM's next response.