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Old 10-12-2007, 02:31 AM   #1 (permalink)
gecko215
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Join Date: Apr 2006
Location: So. California
Model: 9530
OS: .99/.106
Carrier: Vzw and ATT-Bis
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Thumbs up Seidio; Good customer service

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First of all I apologize for placing this complaint on the forum but it seems that this is the only way that SIEDIO would help.

Just another sad story for SEIDIO;
Great product, BAD CUSTOMER SERVICE
Place an order and received with-in 4 days and unfortunately one of the item was defective. Submitted an on line form for customer service on saturday Sept 29 and received a response from Margaret on Oct 2nd (very fast) and reply the same and have not heard a thing from them after one week.
Ordered P/N:CSR2YBB8300-BK and the latch on the top left corner will not close and I am asking for repair or replacement.
Order number 116293.
Thank you
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