If you're still in your evaluation period, try to get it replaced, maybe it's a defective unit. Also, you might try re-instaling the OS to a version where none of the ALX files have been edited. I'm an experienced software developer and it's very easy to make a mistake in one of these files that might cause an important piece of software to be downloaded into the phone causing it to not work quite right.

I hope you get your phone working. I'd hate to think I'm the ONLY person who has a problem!

--Kidd