BlackBerry Forums Support Community - View Single Post - Red light, Blank screen, Hourglass=Wit's End!

John Clark · 10-15-2007, 05:43 PM

Leave it on automatic. however, setting it on manual shouldn't make it reboot. Something is wrong. If you've wiped the device and reloaded the OS and still same problem then I'd say you need to get an exchange. Yes, you'll get a refurb if it's over 30 days old. I've never had an issue with TMo's refurbs. They look brand new.

10-15-2007, 05:43 PM	#5 (permalink)
John Clark BBF Moderator Join Date: Jun 2005 Model: Z30 OS: 10.2.1.x PIN: s & needles Carrier: AT&T Posts: 34,687 Post Thanks: 4 Thanked 101 Times in 73 Posts	Leave it on automatic. however, setting it on manual shouldn't make it reboot. Something is wrong. If you've wiped the device and reloaded the OS and still same problem then I'd say you need to get an exchange. Yes, you'll get a refurb if it's over 30 days old. I've never had an issue with TMo's refurbs. They look brand new.
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