Ok people. here is what you need to do:
1. Un-install the desk manager.
2. Next upgrade to the latest software for the desktop manager (install using POP3)
instead of Re-direct, and OS for your BB.
3. When you have done that, make sure that under Options, you set the "Message Services" to Webclient.
4. Shutoff the Blackberry, Reboot the computer
5. Login to your Webclient and re-send your Service Book and Internet Book
Hope that helps.