The only solution that worked for is this: The work around is a little bit of a pain. What I did was first format the card using a program called SDFormatter program. You can download from the internet for free. It’s from Panasonic. This will give you the 6gb back. (if you formatted with the phone, you only get 2 gb.) When you put the card into your phone now, the phone will create the folders (blackberry, music, video, ringtones, pictures). Now you have to take the card out of the phone and use a usb card reader. Plug that reader into your computer and you can download to those folders. You then put the card back into your phone and you’re good to go![/