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Old 11-08-2007, 11:23 AM   #9 (permalink)
richardsbd
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Join Date: Apr 2006
Location: work in Washington, DC, USA
Model: 8700c
Carrier: The 'new' AT&T (formerly known as Cingular)
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We are seeing something similar - no "Send" option for PIN messages. (yes, the To: field is populated

Our issue seems to be only on new AT&T-branded 8700g with 4.2.1.96 version OS, and only after the Enterprise Activation with our BES (running v. 4.1.x.x). Before EA, the Send option appears on the compose PIN menu.

We've ruled out the IT Policy, because a newly-activated 8700g with version 4.1.0.377 OS is fine.

Regards,
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