(My search was for "data connection loss")

I'm having the same issue with my Verizon 8830... It worked like a champ for the first two weeks then it started losing its data connection at random. No email, no Blackberry messenger, no web, nothing. Its not the network, my friends at work have no problems getting on the web while mine says no data connection available. This problem follows me all over town. I also noticed a couple random "reboots" -- about one every other day. This happens regardless of me browsing or letting the phone sit idle. My indicators will switch from "1X" or "1XEV" to "1x" or "1xev". Phone calls are not affected. Oh, one other little side effect seems to be the battery wears out much faster than the initial first two weeks. I could easily go 2 days with average usage. Now I'm lucky if I make it to the end of the day on one charge.

I tried "Turn all connections off" and turning them back on; with no luck. Only way to fix it is a battery pull -- then it works again... This is my first Blackberry -- How often do you usually have to do a battery pull to keep the Blackberry functioning properly? I'm up to twice a day.

My OS version is: v4.2.2.148. Is that the latest?

The Verizon CSR said I may just want to bring it in and switch it out with another 8830 since I'm still within my "30 day worry free guarentee."

If I do the switch out, does "backing up" the blackberry through the desktop manager allow me to re-import all my contacts (along with photos that are part of the contact info). Emails too?

I would also assume that just before I hand over the "broken" Blackberry at the store I would do a "wipe handheld"?

Need some advice... Thanks!