Originally Posted by ilans1

I've searched everywhere and am quite surprised nobody has experienced this problem, so here it is: The BB browser on my 8800, at what seems like random intervals, loses its ability to send and receive data, and the only way to fix it is by doing a battery pull. When this happens, I try going to any website, yet I dont see any transmit/receive arrows on the top right as would appear when data flows. The browser simply doesnt attempt to send any request. Im running the latest AT&T version 4.2.1.139. Ive called AT&T support, yet they have no clue. I was told it was possible to be transferred directly to RIM support, but the rep said she did not know how to do it. Has anyone here been able to talk to RIM directly, and if so, how?