Quote:
Originally Posted by Keyscan
Outside of an application software load, RIM will not do much for you with your situation. If the BlackBerry has the updated software and it is unable to maintain a data connection, it is either your network coverage to the closest tower or a defective BlackBerry.
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Well, I don't think its the network... Like I said, my friends have excellent connections while sitting next to me, the problem happens no matter where I go, and when I do the battery pull, the connection works perfectly again.
So if I exchange it:
1) Are my contacts protected if I backed them up in the desktop manager?
2) Will "wipe handheld" clear off all my personal data (contacts, emails, appointments, tasks, browsing histories, ect)?
TIA!