i dunno. i'm an individual (not corporate) user. and i really like my 7100t. however, i hate the idea of having to self-update. it seems simple enough, but always takes me an hour or so at the computer trying to figure it all out. and i read the posts of all the people who have such problems after trying to update. it makes me want to wait until the next version of the phone comes along and simply buy a new one. sheesh. there should be an easier way - an over the air update (i used to get those when i owned a t-mobile sidekick) or the ability to take it to a t-mobile store and have them update it for you. if RIM wants to continue to market phones to the "average consumer", there will have to be a better way!