Every time I call Verizon, it's a joke. They are only interested in making money. Their people are not properly trained. Every person you talk to has a different answer.

I called for a new pearl and got 3 different prices from # different people (I knew I could get for 49.99). When I called back to order from person who giving me 49.99, I could not get through and twice left VM. Never heard back. One person told me I could get the price in a store. Went to store. What a joke. Wrong. Guy wanted me to pay like 249.99. So now Verizon rep is holding me hostage to change my account to a business account that he manages in order for him to send out the pearl. I have to read and agree to a 25 page contract which is total garbage.

Anyways, on web site it says "Use your BlackBerry for personal email and Web surfing." for 29.99 plan. Says nothing about limiting data.