i had the same issue. bluetooth sync stopped working for me as well. I never was able to get the new policy pushed to my phone and then suspected that it might not even fix it (may be same 'blankpolicy"). So i swapped the phone out before my 30 days were up. Heed the GIANT WARNING at the top of this thread, and use only if all else fails. was just what i needed for the old 8700 lying around.