View Single Post
Old 11-18-2007, 01:21 AM   #2 (permalink)
John Clark
BBF Moderator
John Clark's Avatar
Join Date: Jun 2005
Model: Z30
OS: 10.2.1.x
PIN: s & needles
Carrier: AT&T
Posts: 34,720
Post Thanks: 6
Thanked 115 Times in 82 Posts

Push the mute key on the top for 1 second to put the device in standby. Then push down on the trackball and roll in all directions (paying particular attention to the direction that isn't working) until whatever piece of dirt/lint is forced out. This is the RIM endorsed method for fixing this problem.

Good luck.
Offline   Reply With Quote