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Old 10-09-2004, 12:10 PM   #1 (permalink)
Fireproof
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Join Date: Sep 2004
Location: Frisco, TX
Model: 8800
PIN: Montblanc
Carrier: T-Mobile
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Default Known TMO issue since Oct 5

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I've been having intermittent trouble getting emails or accessing the internet recently, so I called Customer Care at TMO. She found that there IS a known network issue in the Dallas/Fort Worth, Plano, and surrounding issues - reporting that users of BB and Sidekick (and some TZones devices) may not be able to access internet or email periodically.

FYI.

Currently I can't even get a GPRS (in all caps) at all - I'm on hold waiting for Tier 2 support to see if there's anything we can do (trying to rule out a problem on my end).
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Current Blackberry: TMO 8800
Previous BBs: 8700g, 7100t, 7520, 7230
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