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Old 11-26-2007, 12:57 PM   #34 (permalink)
jdbertrand
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Join Date: Feb 2007
Location: Gatineau, Québec, Canada
Model: 9000
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Thumbs down You can't have the best of both worlds... according to Rogers

Hi Everyone,

I just finished talking to a Rogers Rep on the phone.
I had the 4MB/25$ plan plus a 10MB/10$ plan. This would have covered both bases for me. Using TCP direct for stuff like Opera and JiveTalk and still getting PushEmail ability.

Well when I added the 10MB plan on my already blackberry plan, the system concluded I specifically wanted to change and not just add the plan on to the existing one. (Even if it is listed in the Wireless Essentials and not part of a plan) Hence when my 10MB plan kicked-in, I noticed that my indicator on my Curve changed from "EDGE" to "gsm", back to "edge" and stayed like that. At that point no more emails were coming in via BB. I tried sending service books and such. I was searching like crazy when I decided to login to my profile on the Rogers website. I saw that my 4MB BB Data plan was gone, only to be left with my Internet Mobile plan.

Not happy about it, I phoned up Rogers Customer Service and
the guy at Rogers told me that the system does not allow me to have both.
I have to choose which world I want to be in.

So since I benefit more from BES/BB Data Sync via Exchange than the standard internet - I am back on my BB plan.
Sad, they got me pegged I guess.
You can't have your cake and eat it too.

jdb
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