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Old 11-27-2007, 09:15 AM   #15 (permalink)
Thumbs Must Hurt
Join Date: Aug 2005
Model: 9000
Carrier: AT&T
Posts: 90
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Worked great for me...Had a panick attack this morning cause trackball did not want to scroll down..used the method below and it worked.

Push the mute key on the top for 1 second to put the device in standby. Then push down on the trackball and roll in all directions (paying particular attention to the direction that isn't working) until whatever piece of dirt/lint is forced out. This is the RIM endorsed method for fixing this problem.

Good luck.
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