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Old 12-03-2007, 05:19 PM   #13 (permalink)
sboardsti
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Quote:
Originally Posted by comatose View Post
One of our users is complaining about Calender entries being deleted automatically resulting in missed meetings.

I cheched the MAGT logfile & I can see the following :

[40212] (08/30 02:39:07):{0x13AC} {CN=John Doe/OU=XXX/O=YYY} OTAC reconcile deleting calendar record 68343E347CA6FA55C12571D500229384 (ref -1895008584) (open error 0x4404) for user CN=John Doe/OU=XXX/O=YYY

[30486] (08/30 02:39:07):{0x13AC} OTAC Sending ota delete refID=-1895008584 unid=68343E347CA6FA55C12571D500229384 hSeq=1 dSeq=0 for user CN=John Doe/OU=XXX/O=YYY

[40212] (08/30 02:39:07):{0x13AC} {CN=John Doe/OU=XXX/O=YYY} OTAC reconcile deleting calendar record D8D0434004449D24C12571B800489130 (ref -1857425220) (open error 0x4404) for user CN=John Doe/OU=XXX/O=YYY

[30486] (08/30 02:39:07):{0x13AC} OTAC Sending ota delete refID=-1857425220 unid=D8D0434004449D24C12571B800489130 hSeq=1 dSeq=0 for user CN=John Doe/OU=XXX/O=YYY

Can someone tell me what is happening & what is causing the problem?

Thx
What version of cdo.dll are you using on your Exchange and Blackberry server? There is a known issue with certain versions of cdo.dll that cause this; however after updating this cdo.dll you will need to be at the latest BES 4.14 Maintenance Release because this will fix another issue that will result from the cdo.dll which is duplicate appts.
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