Thread: BIS Down 12/03
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Thatzmister2u Offline
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Join Date: Feb 2007
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Default 12-03-2007, 07:39 PM

Quote:
Originally Posted by audit View Post
This just came across the outage list.

Just received >From ATT:

This e-mail is to inform you of a network problem that MAY affect your Mobile Service.

Trouble Ticket Number:

Severity: 3-Low
Description of Issue: Degradation of RIM BlackBerry BIS service. RIM reports this is impacting approximately 18% of RIM BIS 2.x customers.
Location of Issue: All Regions; All Markets and surrounding areas

Start Time: Dec 03 2007 02:19 PM PST

Symptoms you MAY experience: RIM BlackBerry BIS customers may experience delays in sending/receiving email.
Estimated time of repair: Unknown

Technicians are working towards resolution as quickly as possible. We apologize for any inconvenience that this may cause. Thank you for your patience as we work towards resolving this issue.
Good Stuff Audit! But how in the world can it be a Severity 3?!?!?!


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