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Old 12-05-2007, 12:37 PM   #1 (permalink)
nsleden
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Join Date: Dec 2007
Model: 8800
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Default Mapquest Navigator not running

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Hello all. I just purchased a used BB 8800. I am trying to get the Mapquest Navigator up and running. After I downloaded it and attempted to run the software, I get the following error:

Mapquest Navigator has failed to modify your Blackberry Permission settings.
Failed Permissions
-Not Set
Or you did not select Save at the permissions dialog.

I did save it, but it doesn't seem to register for some reason. I've talked to MapQuest twice now and they don't know what's going on. They first told me to update my firmware (from 4.2.1.72 to at least 4.2.1.74) I now have 4.2.1.79 running. I removed and then reinstalled th application after upgrading. They told me this would fix any problems. It didn't.

This is a used device, so I'm thinking there is some setting I need to change. MapQuest also asked if this is a business or personal device. It's a personal device now, but may have been a business device and still has those settings.

Any help would be great! We're about to take a very long road trip over the holiday and having GPS would be really nice!

Thanks!

Last edited by nsleden : 12-05-2007 at 12:39 PM.
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