Originally Posted by brianr0131

I emailed CNN and Steve Chan responded with this:

"I noticed the same thing on my own 8800, how big is the gap? Do you have a
picture? I think it might be normal.

Steve Chan"

I replied:

"Steve,

Its a very small gap. I don't think a pic would help. You can slide the door off without pushing down on the silver part if you know what I mean. Its a tiny bit too short."


He did not respond to the last email. I do, however have an update. My usb port was loose and the charger was not constantly charging the phone so I called verizon and they said to bring it in for an exchange. So, I had to remove the black shell and re install the OEM silver shell. When I did this I paid special attention to the back panel and battery cover. The problem is not on the battery cover the problem is on the top part of the back cover. there is a small "latch" in the middle of the cutout where the silver "micro SD" recangle goes that is missing. It is present on the silver faceplate and missing on the black one.

All that being said, I think I'm the first official black shell back to silver warranty exchange thusfar. Those of you who were worried, relax and get the black faceplate. Even the battery door issue is pretty much no big deal. it won't fall off but it slides off kinda easily.