Unfortunately, most 8830 users have no clue what it is like to be on the other end of a phone call. The background noise is absolutely ridiculous. My g/f has this phone and I simply cannot talk to her on it unless she is in a quiet area (no people, animals, wind, cars, etc...).

So unfortunately, if you have VZW service, you're chit out of luck if you want to upgrade to the latest technology. I know I know... Get a pearl right? Well, not for me. That keyboard is really awkward for anyone that is used to standard cell phone key pad or a full qwerty keyboard. The last thing I want to do is learn yet another keyboard for my cell phone.