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8703user Offline
Knows Where the Search Button Is
 
Posts: 27
Join Date: Dec 2007
Model: 8703
PIN: N/A
Carrier: Sprint
Default 8703 reboots often... - 12-23-2007, 07:35 PM

I have an 8703 on the Sprint network. I had one for about a year and got tired of it rebooting for no apparent reason. Finally I got a new device and wouldn't you know, it's happening with this one too. I think I nailed it down to the BB web browser. Well, that's the only thing I can come up with for the reason it happens. On several occasions when using the Blackberry web browser that comes with the unit, it just stopped and rebooted itself. It'll do this a few times a week or much more often. I've found no rhyme or reason to it yet. Just seems like maybe the browser triggers it. I was searching Google on the BB browser today when it crashed and rebooted.

Any ideas? I'm on the latest version of BB software available for my device. Has this or does this happen to you? It's very annoying and I've come to not trust Blackberry because of this. Again, very annoying. If someone knows why this happens please chime in so I can fix it

P.S. It also reboots while in the holster when the browser is not in use. So that's bad news, for troubleshooting's sake. I know it's rebooting in the holster because if I see my Enterprise Messenger logged in when I pull it out of the holster, it rebooted. I have that messenger set to log in automatically, but I always stay logged out. So when I see it's logged in, I know it rebooted.

Last edited by 8703user : 12-23-2007 at 07:42 PM.
   
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