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8703user Offline
Knows Where the Search Button Is
 
Posts: 37
Join Date: Dec 2007
Model: 8830
PIN: N/A
Carrier: Sprint
Default 12-24-2007, 11:41 AM

File Free = 37,333,788 Bytes

Yes, I'm on a BES. I'm in the IT dept myself, I talked to the person that takes care of our BES and she had no idea why it's doing this. Sprint tech support had me clear the event log in an attempt to fix the problem but it didn't seem to help. Before I got the replacement, I had 2 instances where it locked up with a blank screen and gave me a message that said: Device Error: 348. Reset". That's what pushed me over the edge to get a new device. Once I got the new one, within a few days it was rebooting itself. I suppose I could remove all but the original applications that came with it and see what happens, but then I have to ask myself...what's the point if I can't even run simple stuff like the apps I mentioned I have installed - which is common stuff and should cause no problems. I love my BB, but it's just frustrating sometimes and I can't figure out why it reboots. At least 2 other guys in my dept had the same problem and no one can figure out why it happens. Maybe when the next software update comes out that will fix it. Until then, unless I find out exactly why it's doing this, I just have to live with it.
   
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