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Old 12-24-2007, 11:22 AM   #4 (permalink)
Thumbs Must Hurt
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Did the RIM reps look at the event logs or the MAGT logs?

That's where I would start. I can take a look at the logs if you want me to and see if I can see anything out of the ordinary. Did they get you to run the BBCheck utility by any chance?
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