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Old 12-28-2007, 12:16 AM   #10 (permalink)
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Join Date: Dec 2007
Model: 8300
Carrier: cingular
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Default broken curve

The people at AT&T told me that they have no problems sending me a new one. And when I receive a new one, I can send them my broken one. However, if they determine that this was caused by physical damage (which is not covered as part of the warranty) they'd charge me $349.00 for the phone they sent me. I told them that I could just send the broken phone to them and if they determined that it wasn't physical damage, they could send me a new one, if not, just send back my broken one... They wouldn't agree to it...

Damm Cingular/AT&T. I've been a long-time customer of theirs, too. My monthly phone bill is close to $300.
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