BlackBerry Forums Support Community - View Single Post - Suggestions fro Getting an 8820 OEM Case Warranty Exchanged

MachOne · 12-28-2007, 09:24 AM

I exchanged several email with RIM tech support and obtained a link to the AT&T website that proved they (AT&T) are responsible for warranty exchanges with the 8820 OEM case. The trick is to find a knowledgeable AT&T rep at a corporate store. Without this combination things seemed dead in the water.

RIM customer service was great!

Thanks to all for their suggestions.

12-28-2007, 09:24 AM	#7 (permalink)
MachOne Knows Where the Search Button Is Join Date: Aug 2007 Location: DFW Model: 8820 PIN: N/A Carrier: AT&T Posts: 16 Post Thanks: 0 Thanked 0 Times in 0 Posts	Service Provers Are Responsible for OEM Warranty Replacements I exchanged several email with RIM tech support and obtained a link to the AT&T website that proved they (AT&T) are responsible for warranty exchanges with the 8820 OEM case. The trick is to find a knowledgeable AT&T rep at a corporate store. Without this combination things seemed dead in the water. RIM customer service was great! Thanks to all for their suggestions.
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