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Old 01-14-2008, 09:45 AM   #51 (permalink)
jlarry
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Join Date: Jan 2007
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Question Cannot remove last license

Hello ALL:
I have BES for Exchange ver 4.1 that I installed on a fresh server and migrated the data over onto early last year. I had a problem with the license keys were a few gave me a "incompatible with the current keys" tye error. RIM helped me(for free) by informing me that my licenses needed to be installed in a specific order because we origianlly started off with the SBE version and then upgraded via the unlock license/CAL. Well, I just got around trying to do this and it will not allow me to remove the last key. The option to remove is grayed out when I highlight the key. Miraculously this time when I contacted RIM they were not as polite and were quick to point out that I do not have TSupport. If anyone has seen this before please help me out. By the way the last key is a newer key since I can't install any of the old SBE ones, incase you were wondering.

-Joel
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