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Old 01-17-2008, 10:49 AM   #7 (permalink)
scott_perry
Talking BlackBerry Encyclopedia
 
Join Date: Oct 2007
Model: 8830
PIN: N/A
Carrier: Sprint, Alltel
Posts: 262
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Quote:
Originally Posted by p1ryan View Post
sorry for the confusion.

I used to use BIS with my 8100. I have now got a BES server on Exchange in the office. I contacted Orange who have put me on BES.
The phone functions (calls and sms) work fine.
I can only get email and calender to work when plugged into the BES via USB. Nothing works wirelessly. I had to activate when plugged in. If I send an email when plugged in it works. But when unplugged I get the message as above re blocked.

Ryan.
Can you send PIN messages? Can you browse the Internet?

It really sounds like you don't have the right data plan. this happens to us all the time. The best solution is to call your carrier's support and have them verify the data plan is right. I generally just tell them to remove and re-add the plan so that it gets applied correctly.
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