Not contacted o2 today about it,
Thought I'd use this forum to check, also try everything myself first, before contacting them.
Because...

In the past when I've been onto them about BB issues they've been
(How can I put this)
Er
Useless, yea that's it.

An o2 speciality in my experience at least, is fob you off with promises that everything will be working in 12 Hours, and ignore you.

Anyway an o2 handset, and an unsuccessful unlock leaves me no choice but to use them. I digress,


It a Google mail account BTW
May I ask how that affects things, I've heard this discussed before.