I had a blueberry first before the 7100. It had its fair share of problems but nothing like what I have happen with this one. The bluetooth issues seem to be coming from all models with 4.x. As for the keyboard, once I got used to it, i can type just as fast as I could on the full keyboard. Problem too is that I don't want to spend a trillion dollars buying blackberries. I love the phone except for the whole "can't use it as a phone" thing....oh, and the lack of proper GPRS connectivity keeping my GPS from talking to it. Definitely getting the itch, not that anyone would care. The only thing really keeping me with RIM is the push. Once other places pick that up, I think RIM will need to figure something out.