I realize that RIM is a small company compared to some of the giants in the business; however, I am really surprised that they don't have a tech assigned to monitor this board and provide official RIM feedback where appropriate. I don't mean dealing with newbie issues, that is what we are here to do and help others. I mean technical questions and issues that only RIM can answer.

Ignore your leading edge customers long enough and they will go away. The question is, is that what they want? They may soon get it. Honest answers such as: here are a list of our none issues, we may not have a solution today but rest assured we are working on them. The general estimates of when we think we will have fixes is listed and as quick as we get them we will post them for you. Wouldn't that be a breath of frsh air. I would be a lot more inclined to stick with a company like that than one that ignores or tries to hide their problems.