@Stacey: Thanks for trying the suggestions. Do it for a week and then please post your results. WRT: Memory Cleaning: I am also using an 8703e but with Verizon. I am using OS 4.2.1 .. Are you sure that you looked under Options: Security Options: Memory Cleaning? On the Memory Cleaning Screen, the fourth option should be "Show Icon on Home Screen". Set this to "YES". The icon should appear towards the end of your applications icons. When you highlight the icon, the title is "Memory Cleaner". If this does not work, let me know what your OS is (found under "Options:About". It should be the 3rd line and should read something like "V4.2.1.106 (Platform 2.3.0.20 (This is the Verizon data. The Sprint data should be similar.)

As Trekuhl has pointed out, Content Protection should be enabled. But, then again, why would you not want to enable Content Protection?

@ALL: There is one other persistent memory area that I forgot to mention. It is the "Phone Log". This is found by going to the Messages Screen, Click the trackwheel, select "View Folder". On the View Folder screen, select "Phone Call Logs. Highlight the entire screen and then Delete all the messages. This may take some time to do the first time around. Highlight by pressing and holding the "Num ^" button (located below the 7 on the key pad. If you have a lot of entries, do this in several steps. Be prepared if you highlight more than a screen of entries for it to take some time, possibly a couple of minutes. Just let it go once you have selected and confirmed Delete.

And of course, when you have finished purging everything, do a battery pull reboot as previously described.

Getting the phone clean the first time can be laborious, but once it is clean, you can do all the procedures described in under 5 minutes. .. 73