I am a bit concerned that PIN Messaging does not look to be reliable during this outage. We had always counted on PIN as the backdoor for emergency situations.

I guess it makes sense that it could be "flooded" and slow - though thats not something we considered in our Disaster Recovery plans.

Probably not a huge issue, as in 99% of our disaster scenarios, it will be localized to us, and RIM will be fine - thus PIN flooding\delays wont be an issue. It is the 1% where RIM is down that this creates the problem.