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Old 08-01-2005, 01:53 PM   #1 (permalink)
Knows Where the Search Button Is
Join Date: Jan 2005
Location: Wilton, CT
Model: 8300
Carrier: AT&T
Posts: 48
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Default Reactivations.. Is this common

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We have 31 BES users out there, and over the course of the last few weeks several users have stopped receiving email and wireless sync. During these outages users were able to receive and send PIN messages, as well as surf the web. This was across multiple carriers (Nextel, Cingular, and Verizon). The only thing that fixed these was doing a reactivation on the device.

Is this type of outage common? Are there preventative measures that can be taken that would allow for a more consistent service?

Finally, how reliable would BES 4.x be considered as server platform? Our datacenter servces out less than 60 overall users.

Any feedback would be appreciated.