Quote:
Originally Posted by hudres
If it is not distributed by RIM that could be a problem as there are as many or more persons who are not Sprint customers with the problem. I have not seen anything on the RIM website. Could you point me to your reference? . 73
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We spoke to RIM after refusing to take the silence from Sprint - it IS a known issue, but at the time of our initial call they couldn't/wouldn't provide an eta for the fix. I'm not surprised they don't put anything on the website as putting a notice that says "by the way,if you purchase this phone at $200 you won't be able to use it for 3 hours a day" would probably mean several lost sales.
It's good news that in the past couple of weeks they are more forthcoming with an answer. I'm not sure how many reboots are still going on with our blackberrys - our users don't complain to me anymore as there isn't much point at the moment.
FWIW we're also using a BES server on Sprint in Columbus, Ohio.