Quote:
Originally Posted by absoblogginlutely
We spoke to RIM after refusing to take the silence from Sprint - it IS a known issue, but at the time of our initial call they couldn't/wouldn't provide an eta for the fix. I'm not surprised they don't put anything on the website as putting a notice that says "by the way,if you purchase this phone at $200 you won't be able to use it for 3 hours a day" would probably mean several lost sales.
It's good news that in the past couple of weeks they are more forthcoming with an answer. I'm not sure how many reboots are still going on with our blackberrys - our users don't complain to me anymore as there isn't much point at the moment.
FWIW we're also using a BES server on Sprint in Columbus, Ohio.
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I appreciate your comments. It is something to look forward to. But have you tried the routine I suggested? You obviously have more than a few units at your disposal. If something as simple as a daily or even weekly purge of useless data were able to fix your problem, is that not worth the effort to try?
I am on my second 8703e and have never experienced this problem. Since we have ruled out that it is a BES vs BIS issue, and that it is most probably a memory overflow issue, what is there that I know that you don't (or at least acknowledge)? As you seem to be an IT person, does this not stroke you as similar to a critical memory overflow in a PC? Just a thought. . 73