Thread: Pearl skiping
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Old 02-14-2008, 10:03 AM   #5 (permalink)
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You can't tell the OS version just by looking at the Pearl, so unless they go looking, and shouldn't for what sounds like a hardware issue, I wouldn't be too concerned.

I was on a support call w/VZW on an issue, and the agent asked me if I had tried upgrading the OS. So I don't think that they believe that is something their customers have to avoid.

You are more likely to get into problems if they know you "pulled it apart" - that's the kind of info you should not share with them.
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