**UPDATE**
All,
I just received an email from my local Sprint Business Account Rep concerning this issue.
Quote:
Team:
The handheld OS update (4.2.x) for the 8703 has been posted publicly on the RIM site:
https://www.blackberry.com/Downloads...BB765225CE8C0E
The update was released to fix reboots in several markets (Richmond, Chicago, Raleigh, Honolulu, Cleveland, Columbus OH, Norfolk, Knoxville) and will need to be downloaded to a PC and loaded with desktop manager (v3.2 or better suggested). If on a BES, the customer will need to do a new enterprise activation after update.
In addittion 4.2 software wupports WAV files.
The first point of contact for support is Blackberry care 877-654-9111.
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WOW....is all I have to say. I recently rolled out nearly 100 Alltel 8703's and having to manually touch these won't be fun. I have everything run through wireless enterprise activations so no one has desktop manager installed and we don't give them admin rights nor trust them to do this upgrade on their own. This shall be fun!
Also, this notification was only from Sprint. We have other systems across the country that are also seeing this problem on Alltel devices. I'm waiting to get notification from them as well.
Thanks