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Old 08-02-2005, 02:09 PM   #1 (permalink)
Thumbs Must Hurt
Join Date: Jan 2005
Model: 8100
Carrier: Cingular
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Default TSupport pricing SIGNIFICANTLY higher than last year

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RIM has decided to make TSupport more affordable for smaller organizations and MUCH more expensive for their bigger customers. Last year I paid ~$3600 and this year with the pricing changes (now ~$700 per server and $25 per handheld) the total is over $12,000 for TSupport, which we rarely use but comes in handy every once in a while.

Has anyone else with a lot of BES users experienced this and if so, what are you doing about it?