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Old 02-19-2008, 02:24 PM   #7 (permalink)
New Member
Join Date: Oct 2007
Model: 8830
Carrier: Sprint
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Default Just return it... that's what I had to do...

When I got my first 8830, it would go into a reboot mode as soon as the device was fully charged. I'm not sure how you can tell what it's doing, if it's in it's holster. I can only see my LED if it's in the holster.

I called Sprint and they had me Wipe the device, load the latest version of the device software, take the battery out (about a million times), and then finally sent me a replacement.

Call your provider back and force the issue... hopefully it has been less than 30 days since you got it... that makes it really easier to get a replacement.

My replacement has been perfect. Could be a bad batch... who knows... oops.. now I've started a rumor...

Good Luck
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